Dodgy holiday rental guests and deceptive hosts in NSW now face bans for bad behaviour, as new laws regulating the short-term accommodation sector come into effect.
The new code of conduct, in force from Friday, implements a clear set of minimum standards of good behaviour, Minister for Better Regulation Kevin Anderson said in a statement.
Bad apples who drag down the sector’s reputation now face a ban of five years under a new “two strikes and you’re out” policy.
“If you are a house guest from hell behaving disgracefully in a holiday rental or a shady host trying to swindle an unsuspecting customer, under these changes you will face penalties,” Mr Anderson said.
“These new laws are coming into effect at the perfect time as we now head into what is shaping up to be one of the biggest domestic tourism holiday seasons on record.”
Also included in the new regulations are formal avenues for complaints and dispute resolution, and the ability for NSW Fair Trading to impose penalties and bans.
The popularity of the sector has exploded in recent years and is now worth $30 billion a year, Mr Anderson said in October while announcing the new laws.